bd54 Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how bd54 ("we", "us", "our", "the Platform") collects, processes, stores, and protects the personal data of users ("you", "your") who register for or interact with the bd54 website at bd54.asia. By creating an account or using any feature of the Platform, you confirm that you have read and understood this Policy in full and consent to the processing of your personal data as described herein.

bd54 is committed to handling personal data responsibly and transparently. We collect only the data that is necessary to deliver our services, comply with applicable legal obligations, and protect the integrity of the Platform. We do not sell your personal data to third parties for their independent marketing purposes under any circumstances.

This Policy should be read together with the bd54 Terms and Conditions, which govern the contractual relationship between you and the Platform. If you do not agree with any part of this Policy, you should stop using the Platform and contact [email protected] to request account closure.

How We Approach Your Privacy

1. Information We Collect

bd54 collects personal data from you directly when you register, deposit, withdraw, or interact with the Platform, as well as automatically through your use of the Platform. The categories of data we collect are set out in the table below:

2. How We Use Your Personal Data

bd54 uses your personal data for the following purposes. Each purpose is linked to a lawful basis for processing, as described in the next section:

• 1To create and manage your bd54 account, verify your identity through KYC procedures, and ensure that only eligible players aged 21 and above access the Platform.
• 2To process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other approved Bangladeshi payment channels, and to maintain accurate financial records of all transactions.
• 3To provide customer support, respond to your queries and complaints, and manage any disputes relating to game outcomes, payments, or bonuses.
• 4To fulfil our responsible gaming obligations, including monitoring player behaviour for signs of problem gambling, administering self-exclusion requests, and applying deposit limits set by you.
• 5To comply with our anti-money laundering (AML) obligations, detect and prevent fraud and identity theft, and report suspicious transactions or activity to the relevant authorities as required by applicable law.
• 6To send you promotional offers, bonus notifications, and service updates by email or in-platform message — but only where you have opted in to marketing communications. You may withdraw marketing consent at any time by contacting [email protected].

3. Legal Basis for Processing

Every processing activity carried out by bd54 is grounded in one or more of the following lawful bases:

4. How We Share Your Data

bd54 does not sell your personal data. We share your data only in the limited circumstances described below, and always subject to appropriate contractual safeguards:

5. Cookies and Tracking Technologies

bd54 uses cookies and similar tracking technologies to operate the Platform, maintain your session, remember your preferences, and analyse usage patterns. Cookies are small text files stored on your device when you access the Platform via a web browser or mobile app.

You can control cookie behaviour through your browser settings. Disabling certain cookies may affect the functionality of the Platform. The types of cookies we use are described below:

6. How We Protect Your Data

bd54 applies technical and organisational security measures proportionate to the risk posed by processing your personal data. These measures include end-to-end SSL encryption for all data transmitted between your device and our servers, secure password hashing, role-based access controls that limit staff access to personal data on a need-to-know basis, regular security audits of our platform infrastructure, and intrusion detection and monitoring systems operating 24 hours a day, seven days a week.

While bd54 takes all reasonable steps to protect your personal data, no internet-based platform can guarantee absolute security. In the event of a personal data breach that poses a high risk to your rights and freedoms, bd54 will notify you without undue delay and will take immediate steps to contain and remediate the breach.

7. How Long We Keep Your Data

bd54 retains your personal data for as long as your account remains active or as long as necessary to provide services to you. Upon account closure, we retain certain categories of personal data for a minimum of five (5) years in order to fulfil our anti-money laundering, fraud prevention, and regulatory record-keeping obligations. Financial transaction records may be retained for up to seven (7) years in line with applicable financial regulations.

When retention is no longer necessary and no legal obligation requires us to keep the data, bd54 will securely delete or anonymise your personal data so that it can no longer be associated with you individually.

8. Your Data Rights

As a user of the bd54 Platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request":

• 1Right of Access: You may request a copy of all personal data we hold about you, together with information about how and why it is being processed.
• 2Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay.
• 3Right to Erasure: In certain circumstances you may request that we delete all personal data we hold about you. This right is subject to any overriding legal obligations that require us to retain data.
• 4Right to Restriction: You may ask us to restrict the processing of your personal data in situations where, for example, you contest its accuracy or object to our use of it, while that dispute is being resolved.
• 5Right to Data Portability: Where technically feasible, you may request that we provide your personal data in a structured, commonly used, machine-readable format so that you can transfer it to another service provider.
• 6Right to Object: You may object at any time to the processing of your personal data where bd54 relies on legitimate interests as the legal basis. You also have an unconditional right to object to direct marketing communications at any time.

bd54 will respond to all data rights requests within thirty (30) days of receipt. In complex or high-volume cases we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reason for it.

9. Minors and Age Verification

The bd54 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from any person under the age of 21. If you believe that a minor has registered an account or provided personal data to bd54 without appropriate parental consent, please contact us immediately at [email protected]. We will investigate and delete the relevant data without delay. bd54 conducts age verification checks during registration and at various points during the account lifecycle to ensure ongoing compliance with our 21+ policy.

10. Changes to This Privacy Policy

bd54 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or business operations. The date at the top of this page shows when the Policy was last revised. For material changes that significantly affect your privacy rights, bd54 will notify you by email to your registered address at least seven (7) days before the updated Policy takes effect. Your continued use of the Platform after the effective date of any update constitutes your acceptance of the revised Policy.

Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or the way bd54 handles your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within one (1) business day during Bangladesh Standard Time (BST, UTC+6) operating hours.